Build to Connect. Ready to Serve.
Veteran led.Tech driven.
Next-generation connectivity and technology management for business, industry, and government.
Veteran One (V1) Technology Group delivers telecommunications management, high-speed internet, and a full suite of managed technology services across the USA. As a Service-Disabled Veteran-Owned Small Business, we don’t just provide connectivity. We optimize, manage, and future-proof your entire technology and communications infrastructure.
Beyond traditional
internet service
As your telecommunications and technology management partner, we architect complete connectivity and managed solutions by leveraging relationships with multiple carriers and service providers.
You get the right circuit, the right vendor, and one team accountable for all of it.
Optimized internet
Best-in-class speeds and pricing from fiber, fixed wireless, and emerging technologies.
Managed connectivity
A single point of control for all your telecom and technology services.
Carrier-neutral solutions
Unbiased recommendations from every available provider.
Future-ready networks
SD-WAN, 5G, and cloud-optimized architectures.
Technology portfolio management
A comprehensive suite of managed services to improve performance across your entire technology stack.
24/7 mission-ready support
Around-the-clock support delivered with military-grade discipline and accountability.
Our approach: beyond simple connectivity
We build solutions, connect you to the right carriers and technology partners, and serve with 24/7 support, so your business stays online, optimized, and ahead of the curve, everywhere you grow.
BUILD
We design custom network and technology solutions that grow with your business.
CONNECT
We manage relationships with all carriers and vendors so you don’t have to.
SERVE
We provide ongoing optimization, 24/7 support, and proactive managed services.
OPTIMIZE
We continuously improve your technology stack to maximize performance and value.
Where we work
- Texas
- Louisiana
- Arkansas
- Alabama
- Nationwide
We serve rural and underserved communities, enterprise businesses, and government agencies. Whether you’re in the heart of town or a remote community, V1 brings you reliable internet, mobility, managed technology, cybersecurity, staffing, and smart solutions designed for your needs.
Why telecom and technology
management matters
Instead of managing multiple vendors, contracts, and technologies, you get:
One partner
Managing all your connectivity and technology management needs.
One invoice
Consolidated billing across all services and carriers.
One call
For support, changes, escalations, and optimization reviews.
Continuous optimization
Regular reviews to ensure best pricing, performance, and technology alignment.
Veteran accountability
Military-grade precision and integrity behind every commitment we make.
Telecommunications & internet services
Tide Broadband LLC dba Veteran One (V1) Technology Group delivers telecommunications management and high-speed internet solutions for businesses of every size, government agencies, and industry sectors. Our carrier-neutral approach and relationships with 200+ providers mean you get the best solution, not just what one carrier offers.
High-speed internet
Fiber, fixed wireless, and emerging technology solutions for every location.
Managed connectivity
Full lifecycle management of your internet and telecom infrastructure.
Business phone & VoIP
Enterprise-grade voice solutions including hosted PBX and unified communications.
SD-WAN solutions
Software-defined networking for distributed enterprises and government agencies.
5G & mobility
Next-generation wireless connectivity for mobile and remote operations.
Backup & redundancy
Always-on failover that keeps your operations running through any disruption.
Carrier management
A single point of accountability for all carrier relationships, contracts, and escalations.
IoT connectivity
Secure, scalable connectivity for IoT devices and smart infrastructure.
IT project management
Planning and delivery for network, telecom, and infrastructure projects. We manage scope, schedule, budget, and vendors from kickoff through acceptance and closeout.
IT procurement & sourcing services
Vendor-neutral sourcing of hardware, software, circuits, and services, with pricing negotiation, order management, and asset tracking to get you the best value.
Technology portfolio management
A comprehensive suite of managed services to improve the performance of your technology stack.
Today’s enterprises need more than connectivity. They need a strategic partner who can manage, modernize, and optimize their entire technology portfolio. Our services deliver measurable performance improvements, cost reductions, and future-ready infrastructure across every layer of your stack.
Technology modernization & cost optimization
A comprehensive analysis to find the performance and cost gaps in your technology stack.
Many organizations run on outdated technology that quietly drains resources, creates security vulnerabilities, and limits growth. Our deep-dive analysis shows exactly where your current stack is underperforming and where dollars are being wasted. Most organizations overpay by 20–40% for technology that doesn’t perform at full capacity. We deliver a clear, actionable roadmap to fix it.
What we deliver
- Full technology stack assessment and performance benchmarking
- Identification of redundant, underutilized, or legacy systems
- Cost gap analysis across hardware, software, licensing, and services
- Vendor contract review and renegotiation recommendations
- Prioritized modernization roadmap with ROI projections
- Cloud migration readiness assessment
- Technology lifecycle management planning
What you gain
Managed IT infrastructure services
End-to-end management for maximum uptime, security, and performance across all systems and locations.
- Network operations center (NOC) monitoring, 24/7/365
- Server and storage management
- Patch management and system updates
- Performance monitoring and alerting
- Helpdesk and tier-1/tier-2 support services
- Vendor escalation management
Cybersecurity & compliance management
Military-grade security practices applied to your business environment, protecting your data, systems, and reputation.
- Vulnerability assessments and penetration testing
- Security incident monitoring and response
- CMMC, FISMA, HIPAA, and regulatory compliance support
- Zero-trust network architecture implementation
- Security awareness training for staff
- Disaster recovery and business continuity planning
Cloud solutions & migration
Strategic cloud adoption, migration, and management that reduce costs and increase operational agility.
- Cloud readiness assessments and migration planning
- Microsoft Azure, AWS, and Google Cloud management
- Hybrid and multi-cloud architecture design
- Cloud cost optimization and right-sizing
- FedRAMP authorized partner integrations for government clients
- Cloud security and compliance monitoring
Unified communications & collaboration
Modern communication tools that connect your team and clients, wherever they are.
- Hosted PBX and VoIP phone systems
- Video conferencing and collaboration platforms
- Microsoft Teams and unified communications integration
- Contact center solutions
- Mobility and remote work enablement
Technology vendor management
One point of accountability for all your technology vendor relationships. We eliminate the complexity of managing multiple contracts, invoices, and support lines.
- Vendor contract negotiation and management
- Multi-vendor coordination and escalation
- Technology procurement and asset management
- SLA monitoring and vendor performance accountability
- Consolidated billing and reporting
Government solutions
Secure. Compliant. Mission-ready.
As a Service-Disabled Veteran-Owned Small Business, Tide Broadband LLC dba Veteran One (V1) Technology Group delivers secure, scalable, and compliant communications and technology management solutions for federal, state, and local agencies. We understand mission-critical requirements because our leadership has lived them.
Talk to our contracts teamCertifications & registrations
| Business status | Service-Disabled Veteran-Owned Small Business (SDVOSB) |
|---|---|
| CAGE code | 9KA69 |
| UEI | H3TKU241SU71 |
| SAM.gov | Active registration, current entity validation |
| VOSB set-aside | Eligible for set-aside contracts and sole-source awards up to $5M |
| FedRAMP partners | Working with FedRAMP authorized cloud service providers |
| State registrations | Active registered vendor in Texas, Louisiana, and Alabama |
| Security clearance | Leadership with military security background; facility clearance eligible |
NAICS codes
- 423690Other Electronic Parts and Equipment
- 517111Wired and Wireless Telecommunications
- 517121Telecommunications Resellers of Wired and Wireless Services
- 517810All Other Telecommunications
- 517911Telecommunications Resellers
- 541513Computer Facilities Management Services
- 541519IT Value Added Resellers
- 541611Administrative & General Management Consulting Services
- 561110Office Administrative Services
- 561320Temporary Help Services
Core capabilities for government
Mission-critical connectivity
99.9% uptime SLA with redundant paths and automatic failover for continuity of operations.
Secure communications
End-to-end encryption, FIPS 140-2 compliant solutions, and secure VPN services.
Technology portfolio management
Comprehensive managed services to modernize and optimize agency technology stacks.
COOP/COG support
Continuity of Operations and Continuity of Government planning and implementation.
Emergency response
24/7/365 NOC with priority government support and 4-hour critical response time.
Cybersecurity & compliance
FISMA, CMMC, and federal compliance support with military-grade security practices.
Multi-site management
Centralized management for agencies with distributed locations and field offices.
Disaster recovery
Hot site connectivity, backup circuits, and rapid deployment capabilities.
IPv6 compliance
Full IPv6 support meeting federal mandate requirements.
The V1 advantage for government
SDVOSB set-aside eligibility
As a Service-Disabled Veteran-Owned Small Business, we qualify for SDVOSB set-aside contracts, giving agencies streamlined procurement while meeting small business goals. Sole-source awards are available up to $5M.
Military-grade reliability standards
Our leadership’s military background means every contract, connection, and commitment is held to mission-critical standards. When government systems fail, operations stop and lives may be at risk.
Vendor-neutral technology management
Access to multiple carriers and technology partners means the best solution for each agency requirement, typically reducing costs by 20–40% while improving service quality and reliability.
Proven emergency response experience
Hurricane, tornado, and disaster response experience across Texas, Louisiana, and Alabama. We maintain redundant NOCs and can rapidly deploy temporary communications when permanent infrastructure fails.
Simplified contract management
One contract. One point of contact. Complete accountability. We manage all carrier and vendor relationships, handle all escalations, and take full responsibility for service delivery across all your locations.
Full technology portfolio support
Beyond connectivity, V1 delivers modernization analysis, cybersecurity, cloud solutions, and managed IT infrastructure, giving agencies a single trusted partner for their entire technology environment.
About us
When failure is not an option.
Our story
Tide Broadband LLC was founded with a singular mission: to bring military-grade reliability standards to business and government connectivity and technology management for rural communities. As the company evolved, Veteran One (V1) Technology Group was formed as its dba. What began as a commitment to underserved rural communities has grown into a comprehensive enterprise solutions provider, using veteran leadership and a proven track record to deliver dependable internet, strategic telecom management, staffing support, and a full suite of managed technology services.
Veteran One is a declaration of who we are and what drives us. We are first and foremost veterans. Discipline, integrity, and commitment to mission success are not values on a wall. They are lived experiences that shape every client relationship, every contract, and every solution we deliver.
Today we are more than another telecom or technology provider. We are your strategic partner for business continuity, technology investment, and the complex landscape of enterprise connectivity and managed services. Our vendor-neutral approach and relationships with multiple carriers and technology partners nationwide mean we deliver solutions based on your needs, not sales quotas.
Our mission
Ensure business continuity
Real people, real solutions. Our US-based support team is always ready with priority response for every client.
Optimize technology investments
Your dedicated technology partner who knows your business, manages your services, and ensures maximum value.
Simplify complex technology
We detect and resolve issues before they affect your business, with automated alerts and preventive management.
Serve veterans & communities
As veterans ourselves, we invest in the long-term success of the businesses, agencies, and communities we serve.
Our values
Military precision
Every connection and every solution engineered for mission-critical reliability.
Vendor neutrality
Your interests first, always. No carrier bias, no vendor favoritism.
Transparent partnership
No hidden fees, no surprises. Just honest, straightforward service.
24/7 accountability
When you call, we answer, day or night, every day of the year.
Continuous improvement
After-action reviews ensure we keep getting better for our clients.
Community focus
Investing in the long-term success of every business and community we serve.
Leadership
Herbert Moore
General Manager
Veteran One (V1) Technology Group is led by Herbert Moore, a veteran and founder of Tide Broadband LLC dba Veteran One (V1) Technology Group. With over three decades of experience in government contracting, telecommunications, technology services, staffing services, and business leadership, Herbert brings military discipline, entrepreneurial vision, and deep industry expertise to every engagement.
Under his leadership, V1 delivers excellence, integrity, and veteran-owned business strength to every client and partner relationship.
Careers: join our team
Veteran One (V1) Technology Group welcomes qualified applicants to submit their resumes for work in network engineering and infrastructure, managed IT services, cybersecurity, cloud, project management, and business development. If you want to work with a highly motivated team on challenging, mission-critical projects, review our current openings below and apply now.
Veterans and military families
Veterans, transitioning service members, and military spouses are encouraged to apply.
Mission focus
We hire people who take ownership, communicate clearly, and follow through.
Don’t see your role?
Choose “General application” and tell us how you can contribute.
How to apply
Email your resume and the position title to info@vet1techgrp.com, or apply online at www.vet1techgrp.com (Careers). Questions? Call 833.573.7700.
Open positions
Network Technician (LAN/WAN & Wi-Fi)
Infrastructure
Network Technician (LAN/WAN & Wi-Fi)
Position summary
Install, configure, and troubleshoot network infrastructure for business and government clients, including wired and wireless networks.
Primary responsibilities
- Install, configure, and maintain switches, routers, firewalls, and wireless access points.
- Perform Wi-Fi surveys and site assessments; document results.
- Diagnose and resolve connectivity, signal, and performance problems.
- Coordinate with carriers and vendors on circuit turn-ups and repairs.
- Prepare accurate as-built documentation and status reports.
Required qualifications
- Hands-on experience with LAN/WAN and Wi-Fi networks.
- Strong troubleshooting skills and comfort with test equipment.
- Ability to read network diagrams and technical documentation.
- Willingness to travel to client sites as needed.
- Industry certifications (CompTIA Network+, CCNA, or similar) preferred.
Cable Installer / Technician
Infrastructure
Cable Installer / Technician
Position summary
Install, test, and repair structured cabling for voice, data, and broadband projects.
Primary responsibilities
- Install and terminate CAT6, coaxial, and fiber-optic cabling.
- Support vertical and horizontal cable runs to the desktop.
- Locate and correct signal transmission defects using test equipment.
- Label, test, and document all cabling work.
- Follow site safety and security requirements.
Required qualifications
- Experience installing and maintaining copper and fiber cabling.
- Proficiency with cable testing and diagnostic tools.
- Ability to read and interpret technical diagrams.
- Ability to obtain and maintain any required security clearance or background check.
- BICSI or similar certifications preferred, not required.
Network Operations Center (NOC) Analyst
Managed Services
Network Operations Center (NOC) Analyst
Position summary
Monitor client networks around the clock and respond quickly to alerts, outages, and degraded performance.
Primary responsibilities
- Monitor network and circuit health 24/7/365 and respond to alerts.
- Open, track, and escalate incidents with carriers and vendors.
- Communicate outage and restoration status to clients.
- Perform patching, change tickets, and routine maintenance.
- Contribute to after-action reviews and runbook improvements.
Required qualifications
- Experience in a NOC, network support, or similar operations role.
- Working knowledge of TCP/IP, routing, and monitoring tools.
- Clear written and verbal communication under pressure.
- Ability to work shifts, including nights and weekends.
- Familiarity with SD-WAN and carrier ticketing is a plus.
IT Help Desk Specialist (Tier 1 / Tier 2)
Managed Services
IT Help Desk Specialist (Tier 1 / Tier 2)
Position summary
Provide friendly, accurate frontline support to client users across phone, email, and chat.
Primary responsibilities
- Answer support requests and resolve issues on first contact when possible.
- Log, categorize, and track every ticket in the service platform.
- Escalate complex issues through established paths.
- Support user accounts, devices, and common business applications.
- Keep knowledge base articles current.
Required qualifications
- Experience in an IT help desk or customer support role.
- Strong communication and customer service skills.
- Working knowledge of Microsoft 365 and common desktop environments.
- Ability to follow documented procedures precisely.
- CompTIA A+ or similar preferred.
Cybersecurity & Compliance Analyst
Security
Cybersecurity & Compliance Analyst
Position summary
Support client security posture and compliance programs, including federal frameworks.
Primary responsibilities
- Run vulnerability scans and track remediation to closure.
- Support security monitoring and incident response.
- Help prepare and maintain security and compliance documentation (for example NIST, FISMA, CMMC, HIPAA).
- Assist with security awareness training and reporting.
- Recommend improvements based on findings and risk.
Required qualifications
- Experience in information security or IT compliance.
- Working knowledge of NIST frameworks and common security tools.
- Strong written communication for reports and documentation.
- Security certifications (Security+, CISSP, CISM, or similar) preferred.
- Ability to obtain and maintain any required clearance.
IT Project Manager
Program Management
IT Project Manager
Position summary
Lead technology projects from planning through closeout, keeping clients, vendors, and field teams aligned.
Primary responsibilities
- Build project plans, schedules, and risk registers.
- Coordinate carriers, vendors, subcontractors, and installation teams.
- Track budget, scope, and deliverables; manage change requests.
- Deliver regular status reports to clients and leadership.
- Lead acceptance testing and project closeout.
Required qualifications
- Several years managing IT, telecom, or infrastructure projects.
- PMP, CAPM, or equivalent certification preferred.
- Strong organization, leadership, and stakeholder communication.
- Experience with government or public-sector projects a plus.
- Proficiency with project management tools.
Federal Business Development Manager
Business Development
Federal Business Development Manager
Position summary
Grow V1’s federal, state, and local government business through opportunity capture and relationship building.
Primary responsibilities
- Identify and qualify opportunities on SAM.gov and agency forecasts.
- Shape opportunities, build teaming relationships, and support proposals.
- Build relationships with contracting officers and program managers.
- Maintain an accurate pipeline and forecast.
- Represent V1 at industry days, conferences, and agency briefings.
Required qualifications
- Experience in federal sales, business development, or capture.
- Understanding of FAR and federal procurement processes.
- Track record of meeting or exceeding targets.
- Strong communication, negotiation, and relationship skills.
- SDVOSB or small business contracting experience a plus.
Veteran One (V1) Technology Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You can also email your resume to info@vet1techgrp.com.
Ready to reimagine your connectivity and technology?
Let us show you how managed telecom and technology portfolio services deliver more than internet. They deliver competitive advantage and mission assurance.
- Phone
- 833.573.7700
- info@vet1techgrp.com
- Address
- 218 Commerce Street, Jackson, Alabama 36545
- Hours
- 24/7 support available
- UEI
- H3TKU241SU71
- CAGE code
- 9KA69
Get in touch
Call 833.573.7700 or email info@vet1techgrp.com and a member of our team will respond.
Send an inquiry